Privacy Policy

Last updated: 2 November 2026

urpio (urpio.com) is operated by Cloudbird Digital Private Limited, India ("urpio", "we", "us"). This policy explains what personal information we collect when you visit our website, fill in a form (including forms on Facebook and Instagram ads), or use our services, and how we use it.

What we collect

• Contact details you give us: name, phone number, email, company name and city.
• Business details you share: for example how many leads or orders you get, the platforms you sell on, and your answers to our form questions.
• Call records: if we call you (by a person or by our AI voice agent), the call may be recorded and transcribed.
• Technical data: basic usage data such as browser type and pages visited, and ad-attribution data from Meta when you reach us through an ad.

How we use it

• To call or message you about the demo or information you asked for, including through our AI voice agent.
• To understand your requirements and recommend the right setup.
• To send you service updates and, where you agree, relevant offers. You can opt out at any time.
• To improve our product, our call quality and our advertising.
• To meet legal obligations.

Calls and recordings

By submitting your phone number you agree that urpio may call you, including with an automated AI voice agent, about your enquiry. Calls may be recorded for quality and to share a summary with our sales team. You can ask us to stop calling you at any time.

Sharing

We do not sell your personal information. We share it only with service providers who help us run urpio (for example cloud hosting, telephony, speech and AI processing, and messaging providers), bound by confidentiality, and where required by law.

Storage and security

We keep your information on secured servers and only for as long as needed for the purposes above or as required by law. We use reasonable technical and organisational safeguards to protect it.

Your rights

You can ask us to access, correct or delete your personal information, or to withdraw your consent to calls and messages, in line with India's Digital Personal Data Protection Act, 2023. Contact us using the details below and we'll respond within a reasonable time.

Contact

Cloudbird Digital Private Limited (urpio)
Registered address: Y5-402, Eros Sampoornam, Sector 2, Greater Noida, 201306
WhatsApp / phone: +91 88900 99890

Changes

We may update this policy from time to time. The latest version is always on this page. Use of our services is also governed by our Terms of Service.